SERVICOM at NACA: Enhancing Service Delivery in the Fight Against HIV/AIDS

SERVICOM, a Service Compact with All Nigerians, is an initiative of the Federal Government aimed at improving service delivery in Ministries, Departments, and Agencies (MDAs).
At the National Agency for the Control of AIDS (NACA), SERVICOM is dedicated to ensuring excellent service delivery in the fight against HIV/AIDS.

How NACA SERVICOM Works

NACA SERVICOM works in several ways to ensure you receive the best possible service:
  • Monitoring and Evaluation: We track and assess the performance of our services, identifying areas for improvement.
  • Client Feedback: Your feedback is important! We actively seek your input on our services through surveys, complaints procedures, and other channels.
  • Reporting and Recommendations: Based on our findings, we report on service performance and make recommendations for improvement to enhance client satisfaction and accountability.